One of the most important aspects of our Desktop and User Support is that we have the ability to generate reports to provide managers or an Admin team with information about each user’s computer. As well as general support for users and company equipment, we are able to set in place monitoring software to ensure that users are abiding by your company’s IT user policies. Following your guidance our software allows us to prevent access to certain webpages you wish to restrict during work hours that can reduce productivity.
At times technology issues occasionally arise that need specialised support. Keacadd has skilled IT professionals that can assist with all the problems that a company can run into. A common problem is unstable networks which can disrupt work dramatically due to transfers being interrupted halfway through or wireless communication cutting in and out. Years of expertise in Qatar and in different regions around the world has allowed us to learn how to overcome these issues with fixes that not only increase the stability of a network but also allow for increased protection and even faster speeds.